I think it is kind of sad, that I can feel so good and so accomplished when such a small minor task goes right, the first time. What is the task? Well let me first say that it is automotive related and truth be told the preparation work that went in to getting ready for the task took weeks! Yes weeks. I needed a part, a simple small part, one that you can find in any auto parts store, most “big box” stores (BBS’s) and often at a gas station, although it maybe a small miracle to find car parts at a gas station these days.
So day one, I have time, I have money, I have the inclination and motivation (the motivation will become clear in just a bit) to acquire the Part. Not wanting to trust to luck and the vagaries of the stocking whims of one of the BBS’s I went right to the experts, the “Mech-a” of auto parts so this could be my one and only stop to get the Part. I went in, they had a handy little computer gadget to find the exact part for my car and after a few minutes of poking the “next” button I found the information I needed (the part #) to lead me to the Part, and much to my amazement there it was, on the rack right in front of me, just what I needed at a reasonable price, I would take two! So easy so simple.
Not exactly, because I am a relatively honest person and if I had just stuffed the Part under my jacket I could have walked out, driven home and installed my Part and been happily motoring in moments, but alas no, I fully planned and expected to pay for my Part.
Unfortunately there was no one to pay. There were two people working in the store and the two customers in front of me where not having a good day. One was trying to return a part without the original box and without the original receipt wrapped in some dirty newspaper. If you asked me (and no one did, but the I knew the clerk and I were thinking the same thing) this guy bought a part, replaced the part in his car and is now trying to return the broken one. Now if I was trying to do that (again, honest person here so I wouldn’t, but that doesn’t stop me from dreaming this stuff up) I would have saved the box and the receipt and resealed the box with hot glue so it would look like it was never opened, and not augured with the 15% restocking fee). But that is not what this customer was trying and so it was taking some time, well a lot of time, since the guy with the name on his striped shirt (store clerk guy) did not want to take the part back and really it just was not going to happen, but he was making a valiant attempt to be polite about it, while the “Not so Honest Customer” kept talking, then yelling and pushing the part around the counter and demanding his money back.
So employee #1 was down for the count. Employee #2 was trying to help “Clueless customer” who needed a part, but was not really sure what was wrong or what part they needed and really it was for a friends car so they were not even too sure what the make, model or year was, but they were pretty sure it was blue (not that they were buying paint, since in that case at least they would be heading in the right direction).
I am not a patient person, when I think a task should take a few minutes I just can’t stand and wait 30 to get it done. I could tell that this drama was going to go on for quite some time. I reluctantly put my Part back on the rack and left the store, more than a bit exasperated. I had it in my hand, so close.
A few days later driving home from work I have a few minutes and drop into one of the BBS’s. They don’t have a lot of choices, not exactly what I want and a bit more than I want to spend, but I have it in my hand and here is a self check out so I don’t have to wait on anyone. Whooo hooo I have my part and I am heading home. I am home and still have a few minutes to install the part, all I need to do is open the package. But wait (you knew there was more to this) for this price I expected there would be two of my Part in the package (have you guessed the Part yet?), not one! Well there is no way I am paying that much for just one, so totally not worth it. The receipt and the Part go back in the bag, back in the car to go back to the BBS (where it still sits one week later).
Today on may home I have a stop to make, near the “Great Satan” (what my family calls one particular BBS that we really don’t like) I am here, it is here, and somewhere in side is my Part. I go in. I find the book (no little electronic gadget here), I find my make, model and year of my car and that leads me to the Part. They have it in stock, at a very reasonable price. Again self checkout and I am on my way home.
After dinner the small miracle happens. I take out the Part, it is the right size, there are two in the package, the packaging does not require an oxyacetylene torch to open it (it has a very nice very convenient little flap to get the Part out). I take them out, I install them and they work. A miracle. Something worked simply, easily and on the first try. I am a mechanical genius and automotive guru. I only had to go to 3 stores and take about 2 hours of time, but I can replace my windshield wipers!
Which is good, it is supposed to rain tomorrow, but I will be able to drive to work tomorrow, be able to see the road, and have the knowledge that small miracles do happen and sometimes not everything is a hassle.
- GSD